1、 1. For any product issues, distributors must provide customer communication vouchers, pictures, videos, etc. Otherwise, it cannot be judged and cannot be borne. The product has some issues that do not affect its use. The distributor requests a return and must bear the return shipping cost themselves.
2. For any non product issues such as logistics disruptions, loss, delivery delays, package damage resulting in product or component loss, we will not be able to bear any costs. Please contact the platform for responsibility.
2、 We do not accept unconditional returns for non product issues, such as incorrect orders, customer purchase errors, customer dissatisfaction, etc.
Note: Refund request for quality issues will only refund the cost, not the shipping fee. I reserve the right to refuse, including shipping fees. Due to the diverse range of our products and varying packaging, we kindly ask all distributors to take responsibility as end consumers and carefully read the details,
Avoid causing unnecessary losses and troubles. Thank you for your support. We hope to continue providing high-quality products and services.